Refund Policy

Flexclocking – Refund Policy

This policy explains how and when refunds are issued for order cancellations or approved returns made through Flexclocking.

Order Cancellations

Orders may be cancelled for a full refund within 12 hours of placement. To request a cancellation, please contact us as soon as possible by email.

If more than 12 hours have passed, the order may already be in processing. In this case, please wait for the item to be delivered and follow our return process to receive a refund.

Contact email support@flexclocking.com

Refund Review and Approval

Once your returned item arrives at our facility, it will be inspected to confirm eligibility. You will receive an email notification informing you of the refund decision.

If approved, your refund will be issued promptly. If the return does not meet our eligibility standards, we will notify you with the reason for rejection.

Refund Processing Time

Approved refunds are processed within 7 calendar days from the date the return is inspected and approved.

Refunds are always issued back to the original payment method used at checkout, including major credit or debit cards and PayPal where applicable.

Delayed or Missing Refunds

If you have not yet received your refund, please allow additional time for processing by your bank or card issuer.

• Recheck your bank or card account
• Contact your payment provider as posting times may vary

If you have completed these steps and still have not received your refund, please contact us at support@flexclocking.com.

Contact Information