Cancel/ Change Order

Flexclocking – Order Adjustment & Address Verification Policy

At Flexclocking, we understand that order details may need to be reviewed shortly after purchase. To support accuracy and customer peace of mind, we provide a limited timeframe during which order changes or cancellations may be requested.

Order Changes and Cancellations

Requests to cancel an order or adjust item details quantities or shipping options must be submitted within 12 hours from the time the order is placed. This adjustment window allows us to review requests before fulfillment begins.

To submit a request within this timeframe, please contact our support team by email.

Support email support@flexclocking.com

Processing Timeline Notice

After the initial 12-hour adjustment period expires, orders automatically enter the fulfillment process. Once this stage begins, further modifications or cancellations cannot be guaranteed.

This process is essential to ensure timely production and delivery, and we appreciate your understanding of this limitation.

Address Verification Responsibility

Customers are required to carefully review and confirm their shipping address during the checkout process before submitting an order.

It is the customer’s responsibility to ensure that all address details are accurate and complete, including street name unit or apartment number city state and postal code.

Address-Related Delivery Issues

Flexclocking cannot be held responsible for delivery failures delays losses or returned packages resulting from incorrect incomplete or inaccurate address information provided at checkout.

Verifying your address carefully helps ensure successful and timely delivery.

Customer Support

If you have questions regarding this policy or need assistance with an order, our support team is available to help.