FAQs

Flexclocking – Frequently Asked Questions (FAQs)

What is the checkout experience like on Flexclocking

Shopping on Flexclocking is simple and secure. After adding items to your cart, review your order and proceed to checkout. You will be guided through entering your shipping address, selecting a shipping option, and completing payment. Please confirm all details carefully before placing your order to avoid processing delays.

How do I enter my personal information during checkout

During checkout, you will be asked to provide your shipping address, billing details if applicable, and a valid contact email. Your information is protected using secure encryption technologies to help keep your data safe throughout the checkout process.

What payment methods are accepted

Flexclocking accepts major credit and debit cards, including Visa, Mastercard, Discover, and American Express, as well as secure payments processed through PayPal.

Can I change or cancel my order after placing it

Order changes or cancellations may be requested within 12 hours of order placement. After this timeframe, orders enter processing and can no longer be modified. If needed, eligible items may still be returned after delivery according to our return policy.

For urgent requests, contact us at support@flexclocking.com.

How can I track my order

Once your order has shipped following the processing period, you will receive a shipping confirmation email containing tracking details. This allows you to follow your package as it moves toward delivery.

What is the return policy

Flexclocking offers a 30-day return window starting from the delivery date. Returned items must be in original and resellable condition. Approved returns include a prepaid return label and no restocking fees.

What should I do if my item arrives damaged or incorrect

Please inspect your order as soon as it arrives. If an item is damaged defective or incorrect, contact us within 7 days of delivery. Include your order number and clear photos so we can resolve the issue quickly.

Contact email support@flexclocking.com

How can I contact customer support

Our support team is available to assist with any questions related to orders, shipping, or policies. We aim to respond within 1 business day.